Refund policy

At Solene Beauty – Cosmetic & Skincare, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you may request a return or refund within 7 days of delivery. To be eligible, the product must remain unused, unopened, and in its original packaging.

Once your return request is approved and the item is inspected, any eligible refund will be processed using the original payment method. Please note that opened or used cosmetic and skincare products cannot be returned due to hygiene and safety reasons.

For any questions or to start a return or refund request, please contact us at support.solenebeauty@gmail.com. Our team is always here to help and ensure you have a smooth shopping experience with Solene Beauty – Cosmetic & Skincare.